Customer care

A question about a fragrance, a gift idea, or a listing that needs correcting? Write to us at contact@lepalaisparfums.com — we read every message and answer personally.

Please note that Le Palais Parfum does not sell fragrances: for anything about an order (tracking, delivery, returns, refunds), contact the customer service of the store you bought from — only the store has access to your order.

Maisons, brands and retailers: partnerships@lepalaisparfums.com.